Privacy Policy
Your privacy matters to us. Here's how we collect, use, and protect your personal information when you use samioraquix's expense tracking services.
1. Information We Collect
When you use samioraquix's expense tracking platform, we collect different types of information to provide and improve our services. This collection happens through your direct interactions with our platform and through automated systems that help us deliver a better user experience.
- Account Information: Name, email address, phone number, and company details you provide during registration
- Financial Data: Expense records, receipts, transaction details, and budget information you input into our system
- Usage Information: How you interact with our platform, features you use most, and time spent in different sections
- Device Information: IP address, browser type, operating system, and device identifiers when you access our services
- Communication Records: Messages you send to our support team and feedback you provide about our services
Important: We never collect your banking passwords or direct account credentials. Our integrations use secure, read-only connections that you authorize through your financial institution's official systems.
2. How We Use Your Information
Your information helps us provide reliable expense tracking services while keeping your data secure. We're pretty straightforward about what we do with the information you share with us.
Service Delivery
Process your expenses, generate reports, sync data across your devices, and provide customer support when you need help.
Platform Improvements
Analyze usage patterns to enhance features, fix bugs, and develop new tools that make expense tracking easier for everyone.
Security & Compliance
Monitor for suspicious activity, prevent fraud, and ensure we meet Canadian privacy regulations and financial data standards.
Communication
Send important account updates, security notifications, and occasional feature announcements that might interest you.
3. Data Sharing and Third Parties
We don't sell your personal information to advertisers or marketing companies. However, we do work with trusted partners to keep our services running smoothly and securely.
| Partner Type | Purpose | Data Shared |
|---|---|---|
| Cloud Storage Providers | Secure data backup and synchronization | Encrypted expense data and account information |
| Payment Processors | Handle subscription billing and payments | Billing address and payment method details |
| Analytics Services | Understand platform usage and performance | Anonymized usage statistics and error reports |
| Financial Institutions | Import transaction data with your permission | Account credentials for read-only access |
| Legal Requirements | Comply with court orders or regulatory requests | Relevant records as required by law |
All third-party partners are bound by strict confidentiality agreements and must meet our security standards. We regularly review these relationships to ensure they align with our privacy commitments.
4. Your Privacy Rights in Canada
Under Canadian privacy legislation, including PIPEDA and provincial privacy acts, you have specific rights regarding your personal information. We take these rights seriously and make it easy for you to exercise them.
- Right to Access: Request a copy of all personal information we have about you, including how we've used it
- Right to Correction: Update or correct any inaccurate personal information in your account
- Right to Deletion: Request removal of your personal information, subject to legal retention requirements
- Right to Data Portability: Download your expense data in a standard format to use with other services
- Right to Withdraw Consent: Stop certain data processing activities, though this might limit some platform features
- Right to Complain: File a complaint with the Privacy Commissioner of Canada if you're concerned about our practices
To exercise these rights, contact our privacy team at help@samioraquix.world. We'll respond within 30 days and walk you through the process. Some requests might require identity verification to protect your information.
5. Data Security Measures
Protecting your financial information is our top priority. We use multiple layers of security to keep your data safe from unauthorized access, both when it's stored on our servers and when it's moving between your device and our platform.
Encryption Standards: All data is encrypted using AES-256 encryption at rest and TLS 1.3 in transit. Your financial information receives the same level of protection used by major banks and financial institutions.
- Regular security audits by independent third-party firms to identify and address vulnerabilities
- Multi-factor authentication options to add an extra layer of protection to your account
- Automated monitoring systems that detect suspicious activity and notify you immediately
- Employee access controls ensuring only authorized team members can access your information
- Secure development practices including code reviews and penetration testing
- Regular data backups stored in geographically separate, secure locations
Despite these measures, no system is completely immune to security threats. We continuously update our security practices and will notify you promptly if we discover any data breach that might affect your information.
6. Data Retention and Deletion
We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Duration of account plus 1 year | Service provision and support |
| Financial Transaction Records | 7 years after account closure | Canadian tax and business record requirements |
| Communication Logs | 3 years | Customer service quality and dispute resolution |
| Usage Analytics | 2 years | Platform improvement and feature development |
| Security Logs | 1 year | Fraud prevention and security monitoring |
When you close your account, we begin the deletion process according to these schedules. You can request immediate deletion of certain data types, though we may need to retain some information to comply with legal obligations or resolve disputes.
7. International Data Transfers
Your data is primarily stored and processed in Canada. However, some of our service providers operate from other countries, which means your information might occasionally be transferred outside Canada for processing.
When we transfer data internationally, we ensure adequate protection through:
- Contracts requiring the same privacy protections we provide in Canada
- Regular audits of international partners' security and privacy practices
- Encryption of all data during transfer and storage
- Limiting transfers to countries with adequate privacy protection laws
You have the right to know when your data is being processed outside Canada and can request that we minimize international transfers of your information where technically possible.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to make our platform work better for you. These small files help us remember your preferences, keep you logged in, and understand how people use our service.
Essential Cookies
Required for basic platform functionality, security, and keeping you logged in. These can't be disabled without breaking core features.
Preference Cookies
Remember your settings, language choices, and dashboard layout preferences to personalize your experience.
Analytics Cookies
Help us understand which features are most useful and where people encounter problems so we can improve the platform.
Performance Cookies
Monitor load times and system performance to ensure the platform runs smoothly for everyone.
You can manage cookie preferences through your browser settings, though disabling certain cookies might affect platform functionality. We don't use cookies for advertising or tracking your activity on other websites.
9. Children's Privacy
samioraquix's expense tracking platform is designed for business and adult personal use. We don't knowingly collect personal information from children under 13, and our terms of service require users to be at least 18 years old or have parental consent.
If we discover that we've inadvertently collected information from a child under 13, we'll delete that information immediately and notify the parents or guardians if possible. Parents who believe their child has provided information to us should contact our support team right away.
10. Policy Changes and Updates
We occasionally update this privacy policy to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify you through email and display a prominent notice on our platform.
Minor updates, like clarifying existing practices or fixing typos, won't trigger notifications but will be reflected in the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account and request data deletion according to our standard procedures.
Questions or Concerns?
Our privacy team is here to help with any questions about this policy or how we handle your information.
Email: help@samioraquix.world
Phone: +1 (306) 586-6118
Mail: 1265 Rue Notre-Dame Est, Thetford Mines, QC G6G 2V3, Canada
We typically respond to privacy inquiries within 2 business days.